Dealership OS
Inventory, CRM, service and finance modules on a single realtime core.
Year · 2024Sector · Dealership · USADuration · 14 weeksScope · Platform + AI
01
The challenge
Where they were stuck.
- ✕
Leads landed in four inboxes with no owner
- ✕
Average first response over six hours
- ✕
No visibility on ageing stock and discounting
02
What we did
The build, step by step.
AI lead-router
Scores each enquiry and assigns it to the best-fit rep with an SLA timer.
Follow-up automation
Drafted responses and reminder cadences across email and WhatsApp.
Margin dashboards
Stock ageing, discount impact and rep performance by branch.
03
How the product looks
Screen skeletons from the build.
Structure-first views of the key screens — layout, hierarchy and the jobs each screen does.
Leads
Leads
- Score column
- SLA timer
- Owner
- Next action
Inventory
Inventory
- Stock grid
- Ageing bands
- Margin
- Reserve
Service
Service
- Bay calendar
- Job cards
- Parts
- Invoice
ReactNodePostgreSQLGPT lead scoringTwilioRealtime
04
Results
What changed after launch.
-40%
Sales cycle
9 min
Avg first response
100%
Leads attributed
“Their dealership platform and AI lead-router shortened our sales cycle by 40%.”
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