Pionyx/Services/Retail Operations

Dealership & Retail Systems

Inventory, leads, service and finance in one dealership OS — with an AI lead-router that gets the right enquiry to the right rep before it goes cold.

-40%

Sales cycle length

100%

Leads attributed

Multi

Branch ready

CRMInventoryService
01

Why it matters

What this actually changes for you.

1

Shorter sales cycle

Fast routing and automated follow-ups cut days out of the funnel.

2

No leaked leads

Every enquiry is owned, timed and escalated if it stalls.

3

Margin visibility

See ageing stock and discount impact before it eats the quarter.

02

Tech we use

The stack behind the work.

Chosen for longevity and hand-over, never for novelty.

Core

  • React
  • Node
  • PostgreSQL
  • Realtime

Modules

  • Inventory
  • CRM
  • Service
  • Finance
  • Test drives

AI

  • Lead scoring
  • Auto-routing
  • Follow-up drafting

Integrations

  • OEM feeds
  • Payments
  • WhatsApp
  • Accounting
03

What you get

Deliverables, in plain language.

Every item below is scoped into the sprint plan before we start.

  • 01Live stock with ageing, cost and margin visibility
  • 02Lead capture from web, calls, walk-ins and marketplaces
  • 03AI scoring + routing with SLA timers
  • 04Service bay scheduling and job cards
  • 05Finance and insurance workflow tracking
  • 06Manager dashboards by branch, model and rep
04

How we run it

From kickoff to compounding.

01

Floor study

Time on the showroom floor and in the service bay.

02

Model

Stock, lead and service data models plus branch roles.

03

Build

Module-by-module rollout, starting with leads.

04

Optimise

Tune scoring rules against closed-won data.

05

FAQ

Questions we always get.

Does it replace our DMS?+

It can sit alongside and sync, or replace it — we scope that in discovery.

Auto only?+

No — the same core runs for equipment, electronics and furniture retail.

Let's scope your dealership & retail systems project.

Tell us the goal. We'll come back with scope, timeline and a fixed price.

Start a project