Deflects real tickets
Grounded answers resolve the repetitive 70% and hand off the rest cleanly.
RAGVoiceCopilots
01
Why it matters
What this actually changes for you.
Sells while you sleep
Qualifies leads, books calls and pushes them straight into your CRM.
No hallucination theatre
If it isn't in your knowledge base, it says so and escalates.
02
Tech we use
The stack behind the work.
Chosen for longevity and hand-over, never for novelty.
Retrieval
- RAG
- pgvector
- Hybrid search
- Re-rankers
Voice
- Realtime API
- ElevenLabs
- Deepgram
- Twilio
App
- React
- WebSockets
- Edge streaming
- Widget SDK
Quality
- Eval suites
- Golden sets
- Transcript review
03
What you get
Deliverables, in plain language.
Every item below is scoped into the sprint plan before we start.
- 01Knowledge ingestion pipeline with auto re-index
- 02Grounded answers with source citations
- 03Escalation to a human with full context
- 04Multilingual support (EN, HI, AR and more)
- 05Embeddable widget or in-product component
- 06Conversation analytics and unanswered-question mining
04
How we run it
From kickoff to compounding.
01
Ingest
Docs, site, PDFs and tickets become a clean retrieval index.
02
Ground
Prompt, tools and citation rules tuned to your domain.
03
Evaluate
Golden-question suite must pass before launch.
04
Deploy
Widget, app or phone number — with live transcript review.
05
FAQ
Questions we always get.
Can it act, not just answer?+
Yes — tool calls can book, quote, look up orders or raise tickets.
Which channels?+
Website, in-app, WhatsApp, and inbound/outbound voice.
Let's scope your ai chat & voice apps project.
Tell us the goal. We'll come back with scope, timeline and a fixed price.